Design Cloud Downloads

Everything you need to start designing conversational applications for customer service.

GET STARTED WITH DESIGN CLOUD

On this page you’ll find details of how to download and install the Wavoo design tool, as well as links to useful materials and getting-started tutorials. In short, everything you need to start designing modern, conversational self-service applications for IVR, SMS, chat and intelligent virtual assistants.

HOW TO INSTALL WAVOO

Follow the instructions to download and install the Wavoo design tool for Windows or Mac.

Windows 7 and above recommended.

Step 1

Check system properties

Wavoo is available in 64-bit and 32-bit versions. To find out which one you need, check the properties of your Windows computer as follows:

Win 7: Open the start menu, right-click on Computer, and choose Properties.

Win 10: Right-click on the Windows button, choose Control Panel and double-click the System icon.

 

You will see whether your version of Windows is 32-bit or 64-bit.

For advice on how to open the control panel in other versions of Windows, see this Lifewire guide.

Step 2

Download Wavoo installation files

Click on a link below to download the relevant zip file:

Download Wavoo 64-bit Download Wavoo 32-bit

When the download has completed, extract the contents of the zip file to a location of your choice (e.g. “C:\VoxGen\”). This will create a “wavoo” subdirectory (e.g. “C:\VoxGen\wavoo\”). \”).

Step 3

Run the program

To run Wavoo on your PC, go to the subdirectory and double-click “wavoo.exe”. You may see a warning screen: “Windows SmartScreen prevented an unrecognised application from starting. Running the application may put your PC at risk” If so, select More Info > Run Anyway to launch Wavoo.

Step 4

Accept the license agreement

Wavoo will start, presenting you with the license agreement (EULA). Read and accept the agreement and continue.

Step 5

Get started!

Congratulations, you have successfully installed Wavoo! To get going with your first project, download Getting Started with Wavoo (PDF).

MacOS 10.11 and above recommended.

Step 1

Download Wavoo installation files

Click on the link below to download the Wavoo zip file.

Download Wavoo for MacOS

Step 2

Extract the files to your computer

Extract the contents of the zip file to a location of your choice. This will create a “wavoo” subdirectory.

Step 3

Accept the license agreement

Wavoo will start, presenting you with the license agreement (EULA). Read and accept the agreement and continue.

Step 4

Get started!

Congratulations, you have successfully installed Wavoo! To get started with your first project, download Getting Started with Wavoo (PDF).

TRAINING COURSES

Upgrade to access in-depth training on all aspects of designing conversational applications with Wavoo. 

USEFUL RESOURCES

Click the links below for materials to help you start designing with Wavoo.

Starter Guide

Getting Started with Wavoo: Download your complete guide to designing your first conversational applications

download

Sample .VUI Files

Download sample .VUI files to use in your designs

download

TRAINING VIDEOS

Take a visual tour to see what’s possible with Wavoo.

Basic navigation

Create a new project and VUI file

Basic elements of a design